Terms of Service

1) Acceptance & Eligibility

By using ChicagoSweepAlert (the "Service"), you agree to these Terms. If you do not agree, do not use the Service. You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account and use the Service.

2) Service Description

We provide reminders based on the City of Chicago's published street-sweeping schedules. Actual posted street signage controls and schedules may change without notice. We do not guarantee accuracy, availability, or that you will avoid tickets or fines. The Service is a convenience tool only and does not replace the obligation to observe posted signage and official City notices.

3) Billing & Seasonality

Paid plans are charged only during active sweeping season (April through November). The Basic plan is $2.49 per month and the Premium plan is $4.99 per month during the active season. Prices may change; any price increase will be communicated at least fourteen (14) days in advance of your next billing cycle, giving you the opportunity to cancel before the new rate takes effect. Outside the active season, paid plan charges pause automatically and resume when the next season begins unless terminated. There is no minimum purchase obligation.

4) Automatic Renewal Terms

5) Cancellation & Refunds

You may cancel your subscription at any time from your account settings or by emailing support@chicagosweepalert.com. To avoid being charged for the next month, you must cancel before the start of your next billing cycle. Cancellation takes effect at the end of the current monthly billing period and stops the following month's charge and all future charges. No partial-month refunds will be provided unless required by applicable law. Free-tier accounts may be deleted at any time by contacting support@chicagosweepalert.com.

6) SMS Program Terms

By opting in to SMS, you consent to receive recurring automated text messages from us at the number you provide. Message frequency varies based on your plan and sweep schedule. Message & data rates may apply. Text STOP to cancel or HELP for help. Carriers are not liable for delayed or undelivered messages. See our full SMS Terms for details.

7) Email Communications

By creating an account, you agree to receive transactional emails related to your account and reminders. Every non-transactional email will include an unsubscribe method. We will honor unsubscribe requests promptly as required by the CAN-SPAM Act.

8) Non-Affiliation & Data & Biometrics

Chicago Sweep Alert LLC is not affiliated with, endorsed by, or sponsored by the City of Chicago or any government entity. We do not collect, capture, store, process, or disclose biometric identifiers or biometric information, including voiceprints, face geometry, fingerprints, or similar biometric data. We do not record customer calls or support calls as part of providing the Service.

9) Service Availability, Maintenance & Uptime

We aim to make the Service available on a commercially reasonable basis, but we do not guarantee any minimum service level, uninterrupted availability, error-free operation, or uptime percentage. We may perform scheduled or emergency maintenance, updates, modifications, or repairs that temporarily degrade, suspend, or limit access to all or part of the Service. Where reasonably practicable, we may provide advance notice of scheduled maintenance, but we are not required to do so. We reserve the right to change, suspend, or discontinue any feature or functionality at any time without liability. Except as required by applicable law, temporary downtime, outages, delays, or maintenance do not entitle you to refunds, credits, or other compensation.

10) Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, TIMELY, OR THAT DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION OBTAINED FROM THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

11) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CHICAGO SWEEP ALERT LLC, ITS OWNERS, EMPLOYEES, OPERATORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO PARKING TICKETS, FINES, TOWING FEES, LOSS OF DATA, OR LOSS OF PROFITS, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNTS YOU HAVE ACTUALLY PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR TEN DOLLARS ($10.00), WHICHEVER IS GREATER.

THE FOREGOING LIMITATIONS OF LIABILITY SHALL APPLY REGARDLESS OF THE BASIS OF THE CLAIM ASSERTED, AND WHETHER THE CLAIM(S) ARE ASSERTED IN CONTRACT, STATUTE, TORT (INCLUDING WITHOUT LIMITATION, NEGLIGENCE), OR OTHERWISE.

12) Indemnification

You agree to fully indemnify, defend, and hold harmless Chicago Sweep Alert LLC, its owners, employees, operators, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; or (c) your violation of any rights of a third party.

These indemnification rights shall apply regardless of the basis of the claim asserted, and whether the claim(s) are asserted in contract, statute, tort (including without limitation, negligence), or otherwise.

13) Acceptable Use

You agree not to: (a) misuse the Service or use it for any unlawful purpose; (b) attempt to disrupt, reverse-engineer, or compromise the security of the Service; (c) create multiple accounts to circumvent plan limitations; (d) use automated means to access the Service without our written consent; or (e) transmit any unlawful, harassing, or harmful content through the Service.

14) Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we determine violates these Terms or is harmful to the Service, other users, or third parties. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including Disclaimer, Limitation of Liability, Indemnification, and Dispute Resolution) shall survive any termination.

15) Intellectual Property

All content, trademarks, logos, and materials on the Service are owned by or licensed to Chicago Sweep Alert LLC and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works of our content without prior written permission.

16) Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, utility or telecommunications failures, or third-party service outages.

17) Dispute Resolution & Governing Law

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through informal negotiation by contacting support@chicagosweepalert.com. If the dispute cannot be resolved informally within thirty (30) days, and a party wishes to formally proceed to resolve the dispute, then either party shall initiate an arbitration as the sole and exclusive means to resolve the dispute, administered under the rules of the American Arbitration Association ("AAA") in Cook County, Illinois. You agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Chicago Sweep Alert LLC. Notwithstanding the above, either party may seek injunctive or equitable relief in a court of competent jurisdiction. The place of arbitration shall be Chicago, Illinois. All aspects of the arbitration, service and these Terms shall be governed by the laws of the State of Illinois and the procedural and substantive law of Illinois shall apply without reference to conflict of law rules. The parties shall bear their own legal fees and costs for all arbitration claims. Any judgment on an award as a result of arbitration may be entered in any court having jurisdiction thereof. Except as required by law or to enforce an award, no party or arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of the parties.

YOU ACKNOWLEDGE AND AGREE THAT BY AGREEING TO THIS ARBITRATION PROVISION, YOU ARE GIVING UP THE RIGHT TO LITIGATE CLAIMS AGAINST CHICAGO SWEEP ALERT LLC AND IMPORTANT RIGHTS THAT WOULD BE AVAILABLE IN LITIGATION, INCLUDING THE RIGHT TO TRIAL BY JUDGE OR JURY, TO EXTENSIVE DISCOVERY AND TO APPEAL AN ADVERSE DECISION. BY USING THE SERVICE YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS ARBITRATION PROVISION AND VOLUNTARILY AGREE TO BINDING ARBITRATION.

18) Changes to These Terms

We may modify these Terms at any time. For material changes, we will notify you by email (to the address on your account) and by posting the updated Terms on this page with a revised "Last updated" date at least fourteen (14) days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and terminate your account by contacting support@chicagosweepalert.com.

19) Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

20) Entire Agreement

These Terms, together with our Privacy Policy and SMS Terms, constitute the entire agreement between you and Chicago Sweep Alert LLC regarding the Service and supersede all prior agreements, understandings, and communications.

21) Electronic Communications

By using the Service, you consent to receive communications from us electronically (via email, SMS, or notices posted on the Service). You agree that all agreements, notices, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

22) Contact

Questions about these Terms? Email support@chicagosweepalert.com.