Privacy Policy

What We Collect

We collect information you provide such as email, phone, and address(es) to deliver reminders. We may collect technical data (device, IP, logs) for security and reliability.

How We Use Data

We use your data to send reminders and operate the Service. We do not sell your personal information. We may share data with service providers (e.g., hosting, SMS/email) under contracts limiting their use.

Cookies & Analytics

We use cookies and similar technologies to understand how visitors use our site and to improve your experience. Specifically:

• Analytics cookies: We use analytics tools to collect usage data such as pages visited, time on site, and general location (country/region). This helps us understand how our service is used and identify areas for improvement.
• Essential cookies: These are required for the site to function (e.g., authentication, preferences). They cannot be disabled.

We request your consent before setting analytics cookies. You can change your cookie preferences at any time using the "Cookie Settings" link in the footer.

Retention & Deletion

We retain data for as long as needed to provide the Service. You can request deletion via support@chicagosweepalert.com. Some records (e.g., consent logs, billing) may be retained for legal/compliance reasons.

SMS & Email

SMS: By opting in, you consent to receive texts; message frequency varies; message & data rates may apply; text STOP to cancel, HELP for help. We do not share, sell, or rent your mobile phone number or any SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Email: every email includes an unsubscribe method.

Security

We use industry‑standard protections including TLS in transit. No method of transmission or storage is 100% secure. Please contact us if you suspect unauthorized access.

Children

Our Service is not intended for children under 13, and we do not knowingly collect their information.

Third-Party Services

We use trusted third-party service providers for cloud hosting, SMS delivery, payment processing, and analytics. These providers process data on our behalf under contracts that limit their use of your information.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your data. Contact support@chicagosweepalert.com with requests.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA/CPRA):

• Right to Know: You may request the categories and specific pieces of personal information we have collected.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: We do not sell or share your personal information for cross-context behavioral advertising.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact support@chicagosweepalert.com.

International Data Transfers

Our Service is operated in the United States. If you are located outside the US, your information may be transferred to and processed in the US, where data protection laws may differ from those in your country.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

Contact

Questions? Email support@chicagosweepalert.com.